Updated: September 8, 2020

General is committed to making our website accessible and usable for users of all abilities and backgrounds. We frequently assess the accessibility and usability of our website, and actively make improvements based on best practices, published standards and guidelines.

We follow the Web Content Accessibility Guidelines (WCAG) as a model. These guidelines detail how to make web content more accessible to users of all abilities. We periodically review our site in comparison to these guidelines using accessibility evaluation tools.

While we desire to adhere to these guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website at all times.

If you experience any difficulty in viewing, navigating or accessing any part of our website, or notice any content, feature, or functionality that you believe is not accessible or usable, please email our customer support team at and we will work to improve the experience.

Accessibility makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows us to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

Enabling the Accessibility Menu

The accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

Disclaimer continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

Despite our efforts to make all pages and content on fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Here to Help

If you are experiencing difficulty with any content on or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

Contact Us

If you wish to report an accessibility issue, have any questions or need assistance, please email our customer support team at